Frequently Asked Questions

Quick answers to common questions about Alchemy Crypto, security, and trading.

Alchemy Crypto FAQ

Non-custodial trading, secure automation, and clear answers. Use the search box to find a topic quickly.

Security and custody

Yes. You retain full custody of your funds and private keys at all times. Alchemy never takes possession of your assets.
No. Your private keys stay encrypted on your hardware device in your home. We do not store keys in the cloud.
Read balances and place trades only. Withdraw permissions should be disabled. You can configure keys at Coinbase API setup and Binance API setup, Kraken API setup, and BitMartUS API setup.
Nothing happens to your funds. Your assets remain safely on your exchange or in your wallets. You can revoke API access at any time from your exchange dashboard.

How Alchemy works

Alchemy provides automated, AI-assisted trading and portfolio management while you retain custody. You can trade manually or automate strategies from a single UI.
No. Alchemy combines at-home execution, sub-100ms routing, multiple prediction models, and risk controls designed by humans.
Currently Binance, Coinbase, Kraken, and BitMartUS are supported. More exchanges are being added. You can review connected accounts in the Wallet menu.

Hardware and platform

It is a dedicated, secure hardware device that runs trading strategies and displays real-time status. It reduces attack surface and keeps key operations local to your home.
No. Once configured, the system runs independently of your computer.

Pricing and getting started

Start with the subscription plans, then follow the beginnings setup to connect your exchange and device.
Yes. You can explore an entry-level plan and upgrade anytime. See the latest options on the subscriptions page.
Yes. VaultFlow is available on advanced plans for automated profit transfers to cold storage. Review plan details on the subscriptions page.

Risk and performance

No. Crypto markets carry risk. Alchemy focuses on risk-managed consistency, but no strategy can eliminate risk.
No leverage by default. Risk controls are built into strategy selection and position sizing.

Support and transparency

Use the User Feedback page to send questions or report issues. We respond quickly.
No. Alchemy does not provide tax reports beyond what your exchanges provide directly. Export your exchange history and use a dedicated tax platform such as CoinTracker. Learn more on the Crypto Taxes page.
Yes. Trade activity appears across Holdings and system logs. Visit the Holdings and Notifications areas for details.